9 SIMPLE STEPS TO BUILD AN EHR THAT WORKS FOR YOU
At Zoobook, we’ve developed 9 simple steps to go from uncertainty in your business to an EHR and practice management solution that works. This applies even to those who don’t currently have an EHR solution in place. We use years of industry experience to deliver a 9-step process that helps your business achieve real-time compliance, optimize referral sourcing, and capture 100% of your billing.
Before
You’re worried about compliance and an audit citation. All this distraction impacts patient care and growing your business.
Step One: Compliance
- We configure a customized menu and custom widgets specifically for your organization to monitor compliance.
After
Custom widget and business intelligence tools monitor compliance in real-time. Patient outcomes improve, your staff is happy, and practice growth is unlocked!
Before
You lose clinicians knowing your EHR is subpar and what motivates most staff turnover (in some cases, +40%) is lackluster technology.
Step Two: Your Team Engagement Toolkit
- We set up your team engagement toolkit to improve staff engagement and mitigate turnover.
After
Your staff is thrilled to work in an EHR that’s fun, interactive, and improves morale. Happy employees produce more revenue!
Before
You worry about billing and capturing for all services provided. You worry about the right documentation to support your billing. You worry about slow turnaround times for payment. If this gets out of the hand, the business’s future is at risk.
Step Three: Your Efficient and Intuitive Billing System
- We configure your billing system to efficiently and easily bill payers.
After
You’re thrilled to get paid correctly and on-time, knowing that every service is accounted for and billed accurately.
Before
Your clinicians won’t submit reports to referring agencies (or submit them late). As a result, you no longer receive referrals.
Step Four: Grow Your Referrals via Automation and Data Capture
- We configure your billing system to efficiently and easily bill payers.
After
You grow revenue via referral channels because referral tracking is quick, easy, and visible.
Before
You worry about meeting payroll, keeping up with expenses, and increasing collections. Human error slips in and can damage the practice’s cash flow if you get too off track.
Step Five: Integrate Seamlessly to Clearing Houses & Credit Card Processing Companies
- Our team helps you make billing and payment processes as easy as possible.
After
Your new revenue cycle management system reconciles payments, increases collections, and integrates with clearing houses and credit card processing companies, allowing you to focus on cash flow and growth.
Before
You worry about tracking and increasing billable hours. Without proper tracking, you can’t stay in business.
Step Six: Better Reporting = Better Productivity
- Your staff is trained on how to set up billable and non-billable activities, allowing management to better understand team productivity.
After
Your team productivity improves as you reward top performers, coach up new hires, and monitor staff activities and billable hours.
Before
Client attendance suffers therefore facilities can’t deliver on patient care and stay in business.
Step Seven: Easy and Seamless Client Communication
- Text messages and client portal allows facilities to communicate on appointments with clients improving engagement in treatment.
After
Automatic text reminders and client portal improves client attendance and thus, improves client outcomes.
Before
Those who didn’t adapt to a post COVID-19 world, did not stay in business.
Step Eight: Secure & Integrated Telemedicine
- We set up a safe and integrated telemedicine portal, allowing staff to better serve clients in today’s world.
After
A HIPAA compliant telehealth solution helps businesses operate in this new environment and bring in more revenue.
Before
Operational problems impact the organization’s finances and processes.
Step Nine: Ongoing Optimizations
- Free bi-weekly system updates help facilities grow revenue, improve clinical outcomes, and stay up to date on best practices.
After
Improved results across the organization from management and finances, to client and employee engagement.
