CLIENT’S STORIES

“Zoobook tech support and customer service is excellent, Zoobook is constantly in touch, asking if there are things, they immediately respond to any requests or needs for addressing issues that come up. Communication is very good and I would say that we're very happy with the way that Zoobook has addressed any issues that came up at any time.”

“It has assisted with just keeping things in order and especially during audits in regards to progress notes, and psychiatric evaluations. So it's basically organized our program. Time savings improved efficiency, naturaly yes!. It is basically increased the speed of which the claims are processed.”

“When zoobook does and the clearinghouse does, they make sure all the documentation is completed or claims information is done correctly before they actually will submit the claim over for payment. So in return, it really eliminates most denial and eliminates me having to kind of do the claim over again or more importantly not get paid for the claims that we submit”

“Since we put Zoobook in place, we've doubled our business, because its given me the time and the resources to be able to grow our business.”

“We are in an era of customer service, and we found that other electronic health records, do not respond expeditiously like Zoobook. They will hold your hand, they work hand in hand with you to rectify the problem. They're always improving services and tailor it to the organization, community, and they tailor their services to what maybe going on in the current world.”

“ I can review an intern or a fee for service clinicians paperwork anywhere, I could be at the beach, I can be driving somewhere, and I can pull up notes and review notes. That's made my life easier. I can review notes from home, and I don't have to take sensitive client data out of the office, which is never something that you should do.”

“We've definitely had time saving features within Zoobook that has helped our organization, particularly with generating billing and pulling administrative reports which would definitely take longer in the past with different system we've had.”

“Zoobook has provided our agency with everthing that we need to be productive and to do our jobs in a manner in which is is at a high level.”

“I love Zoobook, I do nothing but use Zoobook. Zoobook has become something that’s been a very important tool to what I do on a daily basis and it really keeps everything kind of perspective of how we’re doing or how we’re not doing.”

“The scheduler is one of my favorite parts of it. I also like the fact that there is a list of all the clients so I can then locate the list and I can spot check. Based on what I’m seeing, this is the best system that’s available. I would highly recommend it.”

“I would refer Zoobook to any agency that is looking into making their program more efficient, organized and coordinated among all teams together.”

“I think the widgets are great. One of the things they help with is time management so from a management perspective, it helps a lot, it’s very efficient.”

“Very easy to navigate. The services are sufficient.”

“Very thorough and very organized.”

“I like Zoobook because everything is in there, it is easier to find the progress notes, it’s easier to log in phone calls and just keep all the client records digitally and you can access it in any part of your job that you need to access it in.”

“It’s user friendly. I like it because they make it, make you feel personal not that you’re just another number.”

“It’s pretty user friendly and not too complicated. If I could do it, anybody can do it. It makes my life easier.”

“What I enjoy about zoobook is how easy it makes scheduling, looking at client’s information and organizing my day writing group notes. it just simplifies everything into one location.”

“One of my favorite things about Zoobook is that it’s so colorful and very easy to locate what I’m looking for. The fact that it’s colorful makes it easy for everything to be categorized faster.”

“Zoobook is a fascinating system, and I’m not just saying that because I have access to work with the program. I can compare Zoobook to other programs and I can tell you that Zoobook is very user-friendly, it has information from treatment plans, missed sessions, urine analysis reports, treatment plan reviews, treatment plan reports and I could go on and on and on about the perks of Zoobook.”

“Easier to maneuver, easier to understand.”

“I rave about it, it is a product that helps me in my daily functions and as a clinician to do my job exceedingly well. When it comes to site visits, all my information is already stored so everything is not like I have to run around and trying to figure out on make up a note here, make up a note there.”

“Zoobook is one of the most complete EMR softwares on the market, in my opinion.”

“I like Zoobook, because we get to bill and schedule apart from the clinical part”

“In addition to our clinical component, you also get HR, and scheduling functionality. They also offer an efficient way to manage your curriculum, meeting minutes and the company documentation. When it comes to technical support and response time Zoobook has overperformed every other software”