# Zoobook Systems

> Zoobook is a cloud EHR and practice management system built for behavioral health, mental health and addiction treatment providers, from outpatient and IOP programs to residential, detox and methadone/OTP clinics. It is ONC-ACB certified, HIPAA compliant, supports 42 CFR Part 2, and is hosted on Amazon AWS. Zoobook Systems LLC, 220 Market St, Perth Amboy, NJ 08861. Phone (800) 995-6997.

Modules: clinical charting and forms; a Methadone/MAT module for opioid treatment programs (dose tracking for manual pumps and automated dispensing systems, take-home sorting, missed-dose alerts, one-click reports); Zoobook AI notes (BIRP, SOAP, DAP); the Maxwelo CRM module for referrals and admissions; Zoom-integrated telehealth; billing and revenue cycle management with claims, denials and eligibility. Pricing is by quote.

Note on names: the "Maxwelo CRM" module inside Zoobook is the admissions and referral CRM for Zoobook customers. Maxwelo (maxwelo.com) is a separate, standalone sales platform sold to many industries.

## Product

- [Home](https://zoobooksystems.com/): overview and demo booking
- [Features](https://zoobooksystems.com/zoobook-features/): the full feature list
- [Methadone and MAT module](https://zoobooksystems.com/methadone-mat/): dosing, take-homes, dispensing integration, compliance reporting for OTPs
- [Zoobook AI](https://zoobooksystems.com/zoobook-ai/): AI documentation for progress notes
- [Maxwelo CRM module](https://zoobooksystems.com/maxwelo-crm/): referral tracking, admissions pipeline, outreach
- [Why Zoobook](https://zoobooksystems.com/why-zoobook/): outcomes, certifications, support and guarantee
- [Learn more](https://zoobooksystems.com/learn-more/): how the platform fits each level of care

## Evidence

- [Case studies](https://zoobooksystems.com/case-studies/): customer stories
- [Case study: Millennium Behavior Health Services](https://zoobooksystems.com/case-studies/millennium-behavior-health-services/): Illinois methadone OTP; dosing cut to 1–2 minutes per patient and intake time about halved
- [Case study: New Life Strategies](https://zoobooksystems.com/case-studies/new-life-strategies/): outpatient behavioral health; Zoobook AI cut progress-note time from 15–25 minutes to 1–2
- [Case study: Next Chapter Behavioral Health](https://zoobooksystems.com/case-studies/next-chapter-behavioral-health/): two-location Maryland behavioral health agency; grew from 5 to 25 staff on Zoobook, with customer-reported gains in billing, documentation, HR and no-shows
- [Real World Testing 2025](https://zoobooksystems.com/rwt-2025/): ONC real-world testing plan and results; earlier years at /rwt-2024/, /rwt-2023/, /rwt-2022/
- [Statement of trust](https://zoobooksystems.com/statement-of-trust/): security and compliance statement
- [Telehealth policy](https://zoobooksystems.com/telehealth-policy/)

## Help and company

- [Blog](https://zoobooksystems.com/blog/): articles on behavioral health operations, compliance and billing
- [Help](https://zoobooksystems.com/help/): support
- [News and events](https://zoobooksystems.com/news-and-events/)
- [Resource partners](https://zoobooksystems.com/resource-partners/)
- [Privacy](https://zoobooksystems.com/privacy/)